In today's workplace, HR and Employee Relations professionals often find themselves inundated with a myriad of employee complaints, ranging from harassment and hostile work environments to claims of unfair treatment and retaliation. However, many HR professionals lack the necessary training in conducting thorough and effective investigations. This webinar addresses this critical gap by providing essential knowledge and skills for handling employee complaints and conducting internal investigations with confidence and compliance.
Key Topics Covered:
• Identifying common types of internal investigations.
• Assessing the seriousness of employee complaints to determine the need for an investigation.
• Obtaining and documenting statements of complaint.
• Understanding legal obligations requiring internal investigations.
• Handling documentary and physical evidence effectively.
• Conducting witness interviews and establishing a chain of custody.
• Analyzing evidence to identify policy or legal violations.
• Documenting investigative findings in a clear and concise manner.
• Best practices for handling disciplinary action and terminations while avoiding legal pitfalls.
Learning Objectives:
By the end of this webinar, participants will:
• Recognize various types of internal investigations and their significance.
• Develop skills in evaluating employee complaints and determining the need for an investigation.
• Acquire techniques for collecting and documenting statements of complaint and evidence.
• Understand legal obligations and best practices for conducting thorough investigations.
• Gain proficiency in analyzing evidence and documenting investigative findings.
• Enhance their ability to handle disciplinary actions and terminations in a legally compliant manner.
Who Should Attend:
This webinar is essential for HR professionals, Employee Relations specialists, managers, supervisors, and anyone responsible for handling employee complaints and conducting internal investigations.
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